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Supporting Children back into the Classroom

Our EBSA Programme provides parents and carers with essential learning and support to help children struggling with school attendance due to emotional difficulties.

What is EBSA?

EBSA (Emotional-based School Avoidance) describes children and young people who struggle to attend school due to emotional distress, often linked to anxiety, sensory overload, or social pressures. Unlike truancy, EBSA is not a deliberate choice. It is often driven by anxiety, with some children experiencing physical symptoms such as nausea or panic. Parents frequently describe morning meltdowns, refusal to leave the house, or selective attendance depending on how severe their struggle is at a given time.

Who are we?

At The Exchange (Part of Health is One), we understand how overwhelming this can be for both parents and their children. That’s why we’re here to support you every step of the way, providing guidance, tools, and resources to help children manage their anxiety and re-engage with learning. We have created programs, developed collaboratively with psychologists and children, to support the development of essential resilience resources, helping manage anxiety and build self-regulation skills effectively. If the world of EBSA is new to you, we have learning modules which provide more information about EBSA and the science of resilience.

Does it work?

In partnership with Moray Council, we ran a pilot EBSA support programme for parents and carers of children aged 4–12 through our Exchange Families Service. The support programme offered a blended model of online and in-person support, designed to give parents on-demand access to learning at a time that suits them. This included digital learning, downloadable resources, support sessions with trained specialists and practical tools all structured to fit around family routines and individual needs. The results show what’s possible when families are met with timely and holistic support. Parents were empowered with the tools and confidence to help respond to EBSA effectively, helping their children strengthen their emotional regulation, build self-esteem, and re-engage with school life.

How do I join?

Fill out our interest form and one of our team will be in touch to discuss the best support option for you and your family. The EBSA programme has a number of flexible options. This includes access to all digital learning for you and your child along with support from your dedicated Practitioner.

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What's Included?

Access to Digital Learning - Programme of learning, activities, resources

Support from Psychological Wellbeing Practitioner- Learning, guidance, application 

Community Network - Peer support. Private online learning hub to interact with other parents

Practical Tools That Fit Around Real Family Life

We are here to help every step of the way.

"My daughter looked forward to doing them together and we’ve found the strategies easy to embed into everyday routines. They’ve made a big difference in helping her manage anxiety and feel more confident."

Parent Feedback

Our Team

Got questions? or ready to join?
Fill out the form below and our team will be in touch

Start Today

I am
Parent/Carer
School Staff
Local Authority
Other

EBSA is more common than you might think—

around 1–5%
of school-aged children face similar challenges

 

Contact us

admin@exchange-counselling.co.uk

 

0330 202 0283

9 Axis Court, Swansea, Wales SA7 0AJ

Grove House, 1 Kilmartin Place, Uddingston, G71 5PH

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